Help & Support
Please read through the questions below thoroughly. If your question is not covered, please use the form at the bottom of the page to send us an email. Questions that have already been addressed in the FAQ will no be responded to via email.
| Q: How long will it take me to fix my console? |
| A: It can take as little as 10 minutes to as much as a couple hours. It really depends on the issue. |
| Q: I don't know anything about electronics. Can I possibly fix my Wii console? |
| A: The DIY:Guide to fixing the Wii is simple and clear, yet effective. You don't need to have any previous technology knowledge to follow it. If you can play your Wii console, you can fix it. |
| Q: Why should I buy this guide if my Wii console is still under guarantee? |
| A: Because it will save you at least 4 weeks of waiting. In addition, the problem will probably arise again, and you'll have to repeat the process until your guarantee expires. Then you'll have to start paying. |
Q: Is it true all Wii issues can be fixed by using your Guide? Everywhere I look on the internet for a solution to my problem, I always see a reference pointing back to your Guide. |
A: There are some errors and situations that cannot be resolved with use of the Guide. If you purchase the Guide and discover the information does not work for you, there's a chance someone else has had the same problem and I found a solution for it. Your next step would be to contact me through email with that particular problem and I can see if I have a remedy for the issue. Generally, most Wii issues can be resolved by doing it yourself. Keep in mind that some solutions may appear to be very simple or common sense, but some people tend to think too complex and overthink the solution. The situations of "I watered my plant and it overflowed onto the Wii and now it does not work" are not covered by this Guide or email. Sorry. |
| Q: What if I get stuck during the process? |
A: The Nintendo Wii Fix Guide is designed so that non-technical people can follow it. It doesn't have heavy technical terminology. It doesn't assume that the user has any knowledge about electronics. However, we are still behind you all the way with our e-mail support, so you're never alone. |
| Q: I Paid my money but I did not get my book! |
| A: For all billing questions, you need to contact our secure payment gateway: Click2Sell. |
| Q: How can I be sure my personal information and credit card number are safe? |
| A: We use a secure payment gateway - which means we do not actually process your credit card or even SEE your credit card number. We pay click2sell to collect the payments on our behalf, because they are established and trusted in the world of ecommerce. |
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